Return policy

You can return the product (-s) you don't like within 14 business days from the date of receipt. The returned products must be with their tags and seals, not damaged, otherwise the return won't be authorized. 

The return period begins after receipt of the return notification (eg. letter or e-mail), but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in connection with article 246 § 3 BGB. Returns are always free, if previously authorized by our Customer Service.  The return or the return request must be sent to:
Vytautas Romeika, Briedziu Takas 21-2, 49100 Kaunas, Lithuania
E-mail: info@metazasupply.com

If the package will be returned to our warehouse without a return authorization, Metazasupply.com will not refund the shipping costs.